Satisfaction Guarantee



Key Business Institute, Inc. ("KeyBI") is proud to offer you our iron clad satisfaction guarantee! Please see below for specific guidelines.


Products - KeyBI Product
Any product purchased which is produced under the Key Business Institute name and logo is backed by a 30 day unconditional satisfaction guarantee. If for any reason you are not delighted with the product you may return it for a full refund of your entire purchase price. Products delivered electronically require certification that you have deleted the product and that you have not copied or distributed the product to anyone else.

Products - KeyBI Affiliate Product
Products produced by KeyBI affiliates follow the affiliates' guarantee policies. However, if you purchase the product through KeyBI we will work diligently with our affiliate to ensure you receive a full refund if you are not satisified with the product.

Training Events
If you attend a KeyBI produced training event, and after 1/2 of the event is complete you are not delighted with the content and do not feel that it is worthwhile, you are entitled to a full refund of your entire seminar enrollment fee. You must return any materials provided during the event.

Changes to this Policy
If we change our guarantee policy, we will post the updated policy on our website at

KeyBI welcomes feedback concerning our Satisfaction Guarantee. If you have any questions or concerns, or if you wish to discuss this policy with us, please contact us at


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